Post a message to a conversation
Post a private (internal) note to an existing conversation through the same pipeline that backs the portal. The note is authored by senderId (a platform user) or the system bot when omitted. Only private notes are supported: isPrivate must be true. Requires the conversation:write scope.
Authorizations
Send the API key in the x-api-key header.
Path Parameters
"57f2d879-20f8-4106-9abb-44fa099e0448"
Body
The note text.
1"Escalating to the on-call engineer — customer reports the outage is ongoing."
Must be true: only private (internal) notes are supported in this version. false or omitting the flag is rejected. Public replies will be enabled through this same field in a future version.
true true
Platform user id. Newer ids are ovuid-<uuid>; legacy users may have bare (e.g. numeric) ids.
1"ovuid-2b6d4d8e-9f1a-4b2c-8d4e-5f6011223344"